Choosing An Equipment Company
Selecting an Equipment Company
Choosing a high quality equipment company is important to make sure that you don't end up with a bad rental experience. There are some rental horror stories that you will definitely want to avoid, and by following the tips on this page it will be easier to separate the best from the worst. When you are looking for an equipment company, customer service is key. There is nothing worse than waiting for your equipment rental to be delivered all day, or having a rental break down and struggling to get a hold of their service department. Here are some tips to help you choose the best equipment rental company:
- Contact Multiple Companies - By contacting a few companies you can get a better feel for the type of customer service they will offer. You want an equimpent company that is easy to reach, and eager to help you with anything you need.
- Ask About Possible Issues - Ask them what happens if the equipment breaks down. Will you get replacement equipment sent out? Will they send out a technician to fix your equipment on site? What is the average downtime if equipment does end up breaking down?
- Ask For References - Nearly every quality company will have a list of references available, and they should be willing to give them to you upon request. You don't really need to follow up with the references, you just want to make sure they have them, as substandard companies will most likely not give out references.
- What Are Their Business Hours - You will want to rent from a company that operates during the same hours that you operate in case anything happens to the equipment. Most companies have 24 hr service departments, but it's always a good idea to make sure.
By following the above tips you can easily find a high quality equipment rental company. Here at Rental Force, you can rent from companies that have been screened for quality, instead of doing all the research on your own.